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FREQUENTLY ASKED QUESTIONS

Below you will find common questions and answers related to Forex Diamond.
If your question is not answered here, please contact us.
1. What is Forex?
The foreign exchange market (forex, FX, or currency market) is a worldwide decentralized over-the-counter financial market for the trading of currencies. The foreign exchange market is the largest and most liquid financial market in the world. Traders include large banks, central banks, currency speculators, corporations, governments, and other financial institutions. The average daily volume in the global foreign exchange and related markets is continuously growing. Daily turnover was reported to be over US $3.98 trillion in April 2010 by the Bank for International Settlements
2. What is EA (Expert Advisor)?
Expert Advisors (EA) are used to render the trading process automatic allowing to exempt the trader from continuous watching the market. Many professional traders have a big amount of trading systems allowing them to work in different markets and under different conditions. EA is robotic script written in MQ4 language. It can work in the Metatrader 4 trading platform.
3. What type of trading software should I use to work with Forex Diamond?
Forex Diamond can works with all Metatrader4 (MT4) forex trading platforms. MT4 can be found and downloaded from most brokers' websites. It is free.
4. I have no experience with Forex Robots. Is it easy to use?
Yes it is easy to use. Forex Diamond is based on a new generation technology that allows you with a few clicks to install, run and start earning money. No need to be professional. Everyone can do it. It is completely hands free and the whole process is 100% automated.
5. How can I install Forex Diamond? Is it easy?
Yes it is too easy. Just a few steps and you will be ready to use Forex Diamond. You can download detailed installation guide from the download section in the member area. It will guide you through the setup process.
6. How can I activate my Forex Diamond?
Your copy of Forex Diamond should be activated for your real and demo accounts trough our website. You should login into your Account: http://www.forex-diamond.com/activation and then find the account activation window. Type your account number in the field and click “Activate”. Repeat this procedure for all accounts.
7. Can Forex Diamond work when I am away?
Yes Forex Diamond can work 24 hours per day from the market opening on Monday to the market closing on Friday. You don't need to monitor you trades. Our EA will do it for you. It will monitor the trades, open and close positions automatically.
8. Where can I download MT4 (Metatrader 4) trading platform?
MT4 is a free trading platform. You can download it from the official web sites of your broker. Here is the list of most popular brokers: FXCM, FXDD, Alpari NZ, Alpari UK, IBFX, FXOpen, FXPro.
9. What do I need to start trading Forex?
First you need a computer with a minimal hardware configuration and a stable internet connection. Second you need to install Metatrader 4 trading platform. You don't need to have any additional Forex knowledge because our Forex Diamond includes detailed User Guide & Installation Manual.
10. Can I use Forex Diamond with any broker?
You can use any broker that offers the Metatrader 4 trading platform.
11. Should I trade myself when I use Forex Diamond?
You don't need to trade yourself. Just turn on Forex Diamond and let it trade using your account to bring some profit for you. Of course you can trade manually too. But we recommend that you use only Forex Diamond to avoid any lost.
12. Do you offer free updates?
Yes we offer free updates of our robot. Our development team will not stop improving of the Forex Diamond and make it competitive on the market under actual market conditions.
13. Does the robot trade every day?
If there are good conditions for trade (buy or sell) the robot will take the necessary actions. If there are no good conditions the robot will wait for the most suitable moment to open an order.
14. I don't have much money. What is the minimum amount needed to start trading?
We know that the money are the main question. We know well that many people don't have much money to get started. Our robot is made to be able to trade with a minimum amount of money. The minimum amount depends to your brokerage company too. You can start trading with a small amount as $100-$500. But don't forget the fact that trading with a small amount may be disadvantage because you will only be able to trade the market in small sizes. The recommended capital is $1,000-$5,000 of course you can test it with Demo account first.
15. Is it possible to run more than one EA (Automatic Trading System) on a single account?
Yes it is possible. Forex Diamond will not touch any other trades.
16. What timeframe is recommended to use with Forex Diamond?
Forex Diamond is designed to work on M15 time frame.
17. Do you provide customer support?
Yes we provide customer support. Our support team is working 24/7 for you. If you have any questions about our robot or about our website don't hesitate to contact us.
18. Can I use Forex Diamond on other currency pairs?
Yes you can use but Forex Diamond is designed to work on currency pairs GBP/USD, EUR/USD, USD/CHF and USD/JPY (M15 chart)!
19. I cannot open the User Guide. What should I do?
To open and see the Forex Diamond User Guide you need to install Adobe Acrobat Reader. It is free, you can download it from Adobe official web site http://www.adobe.com
20. What is best at the beginning - Demo or Real account?
You should always test your Expert Adviser on a Demo account first to check if your broker is compatible with your current Expert Advisor! NEVER trade on Real account without testing on Demo first!
21. Can I use Forex Diamond on a demo account until I feel comfortable trading on a live account?
Yes you can. You can use Forex Diamond and switch between demo and live trading at any time you wish.
22. What kind of internet connection and computer hardware do I need?
We recommend to have a stable internet connection and computer hardware, working without interruptions 24 hours a day from the market opening on Monday to the market closing on Friday.
23. Should I turn off Forex Diamond on weekends?
You don't need to do that. The market is closed on weekends and the Forex Diamond will sleep until Monday.
24. What will happen if I lose internet connectivity for a short time?
This will not affect the system as long as the internet is reconnected within a short period.
25. What will happen if my computer loses power or reboots?
You shouldn't worry about that. The trades that are currently open will stay open until the computers power is restored, no new trades will open at this time and the system will resume normal trading as soon as the power is restored. Just start your computer, run the Metatrader again and be sure that your Forex Diamond Expert Advisor is turned on. It will continue trading.
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Disclaimer U.S. Government Required Disclaimer – Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to invest in foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor if you have any doubts. Clearly understand this: Information contained within this course is not an invitation to trade any specific investments. Trading requires risking money in pursuit of future gain. That is your decision. Do not risk any money you cannot afford to lose. This document does not take into account your own individual financial and personal circumstances. It is intended for educational purposes only and NOT as individual investment advice. Do not act on this without advice from your investment professional, who will verify what is suitable for your particular needs & circumstances. Failure to seek detailed professional personally tailored advice prior to acting could lead to you acting contrary to your own best interests & could lead to losses of capital.

*CFTC RULE 4.41 – HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER-OR-OVER COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN.

By using Forex Diamond, you acknowledge that you are familiar with these risks and that you are solely responsible for the outcomes of your decisions. We accept no liability whatsoever for any direct or consequential loss arising from the use of this product. It's to be noted carefully in this respect, that past results are not necessarily indicative of future performance.

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